Shipping policy
Shipping Rates & Delivery Estimates
Shipping charges for your order will be calculated and displayed at checkout.
(Delivery delays can occasionally occur due to customs, weather, or carrier issues.)
Shipping Confirmation & Order Tracking
You will receive a Shipping Confirmation email with a tracking number once your order has shipped.
Tracking numbers become active within 24–48 hours.
Customs, Duties & Taxes (International Orders)
Your order may be subject to import duties and taxes upon arrival in your destination country.
These charges are not included in the item price or shipping cost and are the buyer’s responsibility.
Damages & Lost Packages
We are not responsible for products damaged or lost during shipping.
If your order arrives damaged, please contact the shipping carrier to file a claim.
Please save all packaging materials and damaged items before filing a claim.
Wrong Shipping Address
Please double-check your shipping address. We are not responsible for orders shipped to an incorrect address provided by the customer.
Contact Us
If you have any questions regarding shipping, please contact us at: madisonriveroutdoors@gmail.com